At Lala Stories, we are committed to delivering your products safely and on time. This Shipping Policy explains how we process, ship and deliver your orders.
Orders processed within 1–3 business days after payment confirmation.
3–7 business days for domestic orders across India.
Subscriptions and digital products delivered instantly via email.
Processing Time
Orders are usually processed and shipped within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Timelines
For orders within India, delivery time depends on your location.
Subject to customs clearance and local courier availability.
Delivery timelines are estimates and may vary during peak seasons or due to unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout and displayed before you confirm your order — no hidden fees.
Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with tracking details.
You can track your order using the tracking link provided in the notification.
Delivery Issues
If your order is delayed or lost in transit, please contact our support team at support@lalastories.com with your order ID.
If delivery is attempted and the package is returned due to an incorrect address or non-availability, re-shipping charges may apply.
Please double-check your delivery address before confirming your order to avoid return-to-sender situations.
Shipping for Digital Products
For digital items such as subscriptions or downloads, delivery is instant via email or account access once payment is confirmed.
No physical shipping is required for digital products — access is granted immediately after successful payment.
Questions About Your Order?
Our support team is happy to help with any shipping or delivery queries.
Email us at support@lalastories.com with your order ID and we'll get back to you promptly.
Funfeed Global Private Limited · 48/1961 Sahakarana Road, Vyttila, Ernakulam, Kerala 682019, India