How Can We Help You?

The Lala Stories app is available on both iOS and Android. Visit the App Store or Google Play Store and search for "Lala Stories". Tap Install and you're ready to go. You can also use the download link at lalakidsstories.page.link/share.

Yes! Lala Stories offers a free trial so you can explore our library without any upfront cost. Premium subscription plans unlock the full library of 2000+ stories and features like the sleep timer and offline access.

Lala Stories is designed for children aged 3–10. Our stories are carefully curated and reviewed to be age-appropriate, educational and completely safe for young listeners. Parents are welcome to listen along too!

You can cancel your subscription at any time through the App Store (iOS) or Google Play Store (Android) — the same platform where your subscription was purchased. Your access will continue until the end of the current billing period. See our Cancellation Policy for full details.

An internet connection is required to stream stories. Premium subscribers may have access to offline features depending on the subscription plan. Check the app for the latest offline availability options.

No. Lala Stories is 100% ad-free. We believe children's screen-free time should be pure and uninterrupted. There are also no in-app purchases that children can accidentally trigger.

Refunds are reviewed on a case-by-case basis. Please email us at support@lalastories.com within 5 business days of the charge, providing your account details and a description of the issue. See our Cancellation & Refund Policy for full details.

We take your privacy seriously. Your personal data is handled in accordance with our Privacy Policy, which explains exactly what data we collect, how we use it and how long we keep it.